Last updated on 10th April 2023

Swifty Pro subscription is a new model introduced by Swifty for every freelancer/businesses wanting to sell their services on Swifty. Users using our another app, Swifty are not applicable for this terms and conditions mentioned below.

1. Every Swifty Pro is required to subscribe to any of the subscription plan that is most suitable to your requirements & eligibility. A student should select the "Student" plan while everyone else, the "Freelancer & Business" plan instead.

2. You are qualified as a student if you have a valid student card which has not expired. Your plan will automatically be changed to the "Freelancer & Business" plan if you do not qualify as a student or your student card has expired while still having an active subscription.

3. If you are not a student, but instead a freelancer, retiree or have your own business, you should select the "Freelancer & Business" plan instead.

4. Only Malaysians or those residing in Malaysia which are above 16 years old are allowed to subscribe to a Swifty Pro subscription.

5. When you subscribe annually, you are entitled for a Money Back Guarantee which will allow you to request for a full refund if you did not get orders worth more than RM 599. A request for refund will only be allowed after at least 6 months from the date you first subscribed. This is to allow you to have plenty of time to have potential orders from our customers and to avoid abuse on Swifty. You have ZERO risk of losing your savings with Swifty's money back guarantee.

6. You can request for a refund by just contacting Swifty Support via live chat or Whatsapp and the refund process would usually take 5-7 business days to successfully transfer your payment back to your bank account.

7. When you subscribe to a Swifty Pro plan, you are to comply with Swifty's overall terms and conditions, community guidelines and terms of use. Swifty reserves the right to permanantly banned or suspend you if you fail to comply with the terms mentioned such as attempt to manipulate the platform, sexual miscounduct, abuse, threat of other Swifty users and alike. Once your account is banned for serious misconduct issues, Swifty reserves the right to refuse to refund any of your subscription payment.

8. When you select a subscription, you are required to enter your card details to make the initial subscription payment and auto billing. You can change your card anytime by going to your subscription details on the Swifty Pro app.

9. When you subscribe under the "Early Bird" subscription offer, you will be entitled for a 50% discount on your subscription rate for your first subscription year. After that, your subscription rate will automatically adjust to the normal rate as shown on the lists of subscription price.

10. At the moment, Swifty does not charge any transaction fee for any orders you receive on Swifty.